Privacy Policy
Last Updated: March 1, 2025
knot-core ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website knot-core.digital and use our automated AI financial report generation services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our mentorship programs
- Contact us via email, phone, or messaging platforms
- Fill out forms on our website
- Use our automated AI financial report generation tools
This information may include:
- Name and contact details (email address, phone number)
- Business information and professional background
- Payment and billing information
- Communication preferences
- Financial data necessary for report generation
1.2 Automatically Collected Information
When you access our website, we automatically collect certain information, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Clickstream data and usage patterns
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze trends, and administer the website. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our services
- To process transactions and send related information
- To generate automated AI financial reports
- To provide mentorship and educational support
- To communicate with you, including customer service and updates
- To send promotional materials and newsletters (with your consent)
- To improve our website and services
- To monitor and analyze usage patterns
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Payment processing
- Data analysis and storage
- Email delivery and communication platforms
- Customer relationship management
- AI and machine learning processing for report generation
3.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.4 With Your Consent
We may share your information for any other purpose with your explicit consent.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication procedures
- Secure server infrastructure
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing your information
Portability: Request transfer of your information to another service
Objection: Object to our processing of your information
Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information receives adequate protection.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
10. Marketing Communications
With your consent, we may send you promotional emails about our services, mentorship programs, and special offers. You can opt out of receiving marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly
- Adjusting your account preferences
Please note that you may continue to receive transactional or administrative messages even after opting out of marketing communications.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending an email notification for significant changes
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
knot-core
64/48 Kamala, Kathu District
Phuket 83150, Thailand
Email: help@knot-core.digital
Phone: +66 2 101 0340
Viber: Chat on Viber
Signal: Chat on Signal
13. Additional Information
13.1 AI and Automated Processing
Our automated AI financial report generation services use artificial intelligence and machine learning algorithms to process your financial data. This processing is necessary to provide the core functionality of our services. You have the right to request human review of automated decisions that significantly affect you.
13.2 Data Accuracy
We strive to maintain accurate and up-to-date information. You are responsible for providing accurate information and updating it when necessary. Please notify us of any changes to your personal information.
13.3 Account Security
You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect any unauthorized access to your account.
This Privacy Policy is effective as of the last updated date and applies to all users of our website and services.